Job Description Summary

The Collector/Customer Service Rep - Government reports to the HPA Collection Supervisor. Under general supervision, the Government Collector resolves unpaid Medicare accounts, submits adjusted claims as needed for overpayments and completes compliance projects within the specified time frame.

Job Description

• Prepares and processes payments for vendor invoices and other financial obligations in accordance with internal accounting policies. 
• Reviews purchase orders, statements, and invoices to verify amounts owed. Maintains and reconciles accounts payable ledger.
• Responds to vendor inquiries and resolves any discrepancies in billings and payments. May process requests for employee expense reimbursements.

Additional Job Description

High school diploma or equivalent (GED), with 1 year of customer service experience. Ability to interpret and apply financial procedures and regulations preferred. Previous experience with hospital information systems or word processing preferred.